Privacy Policy

The Hospital General Doctor Gabriel García A.C. website is owned by the institution, which serves as the data controller for your personal information.

In compliance with the Mexican Federal Law on Protection of Personal Data Held by Private Parties, we have adopted this Privacy Policy to inform you how we process, collect, and protect your information.

1. Information We Collect

Device Information: When you visit our site, we automatically collect information about your device, including web browser, IP address, time zone, and cookies. We also track which pages or search terms brought you here to improve user experience.

Personal and Sensitive Data: We collect data you voluntarily provide through our forms, which may include:

• Identification: First and last name.

• Contact: Email, phone number, and city of residence.

• Sensitive Data (Health): Given our medical nature, any health status, clinical history, or medical needs shared for scheduling appointments or consultations. This data receives the highest level of protection and confidentiality.

2. Why We Process Your Data

Our priority is patient safety. We process your data to:

1. Medical Care: Manage appointments, clinical records, and specialized consultations.

2. Communication: Respond to your inquiries and, if requested, send our institutional newsletter.

3. Site Security: Identify potential abuse and generate usage statistics that do not identify specific individuals.

3. Your Rights (ARCO Rights)

According to Mexican law, you have fundamental rights regarding your personal data, known as ARCO Rights. Regardless of your place of residence, you may exercise them at any time:

• Access: The right to know what personal data we have and how we use it.

• Rectification: The right to request a correction if your information is inaccurate or incomplete.

• Cancellation: The right to request the deletion of your data from our records when you consider it is not being used properly.

• Opposition: The right to object to the use of your data for specific purposes.

To exercise these rights, please send a formal request to: patient.care@hospitalgeneralgabrielgarcia.org or contacto@hospitalgeneralgabrielgarcia.org.

4. Security and Data Transfer

Security: We maintain administrative, technical, and physical security measures to protect your data against unauthorized access, use, or disclosure. However, no internet transmission is 100% secure.

Transfer: The Hospital does not sell or rent your personal data. Your information will only be shared with internal medical staff or competent authorities when required by law or strictly necessary for your medical treatment or safety.

5. Third-Party Links

Our site may contain links to other websites (such as social media). We are not responsible for the privacy practices of those third parties and recommend reading their own policies upon leaving our site.

Contact Information

If you have questions about this Policy or wish to exercise your individual rights, please contact us at:

• Controller: Hospital General Doctor Gabriel García A.C.

• Address: Romero 10, Col. Centro, Pátzcuaro, Michoacán, Mexico.

• Email: patient.care@hospitalgeneralgabrielgarcia.org

Last Updated: January 2026 Hospital General Dr. Gabriel García A.C. Heritage, Ethics, and Care.

Read the full official version in Spanish: Aviso de Privacidad